Reporting on the small print and what it costs.
Business·13 items
Hourly billing and flat-rate pricing came from different places and solve different problems, which an intermittent electrical fault shows faster than almost any other job.
Business··Ximena Arredondo❧One small home-fragrance business moved out of its garage in late August, and the line items on the first 3PL invoice were not the ones anybody had budgeted for.
Business··Callum Fitzgerald❧From the contractor's chair: how a customer can read, question and fix a scope of work before the first cold-weather crew shows up.
Business··Ximena Arredondo❧One household's late-August move from Ohio to North Carolina, and how the estimate type, the valuation election and the words packed by owner decided the claim.
Business··Callum Fitzgerald❧One family's fall move, from the first estimate to the final invoice, and how a two-week delay quietly changed who carried the loss on a cracked dresser.
Business··Callum Fitzgerald❧Reading a Q4 fulfillment invoice in January tells you more about your provider than any tour did, and the state you store in changes the answer.
Business··Ximena Arredondo❧A basement job signed before Thanksgiving ran two months long because eleven words left too much unsaid, and the rewritten scope shows what those words should have been.
Business··Ximena Arredondo❧A fulfillment operator on storage leases, warehouse receipts, carrier claim windows and the federal shipping rule that binds you rather than your supplier.
Business··Ximena Arredondo❧A flat fee fixes a deliverable, not an approval, and on consent work the reviewing board sets the scope. What that means for the engagement letter you sign this month.
Business··Bernard Okafor❧Rate cards are the visible number. Liability caps, warehouse liens, insurance certificates and receiving cutoffs are the terms that decide what a lost pallet actually costs you.
Business··Ximena Arredondo❧January is when the December freight comes back broken, and the paperwork signed at the dock in November decides who pays for it.
Business··Bernard Okafor❧A plain account of how third-party storage and fulfillment actually bills, from the receiving dock in October to the returns wave in January, and where the avoidable money goes.
Business··Ximena Arredondo❧Peak season damage lands in January, and the claim is usually won or lost on a delivery receipt signed weeks earlier. What to file, photograph and keep.
Business··Ximena Arredondo❧